AccountReminderTypes
Contains reminder type choices for all territories.
Values
-
AD_HOC -
GBR_ADD_PHOTO_TO_METER_READING -
GBR_GET_PHOTO_OF_METER_AND_CALL_SUPPLIER -
GBR_RAISE_DISPUTE -
GBR_VERIFY_MHHS_MESSAGE -
JPN_MULTIPLE_VALID_REFERRALS -
JPN_FAILED_TO_SEND_SMS_FOR_BILLING_INFO -
JPN_FAILED_TO_SEND_SMS_FOR_CONVENIENCE_STORE_PAYMENT -
JPN_SWITCH_IN_SCHEDULE_OVERLAP -
ITA_ACCOUNT_WITHDRAWN_WITHOUT_NOTIFICATION -
ITA_PROCESS_WELCOME_PACK_STEP -
AUS_EMBEDDED_CHILD_NMIS -
FOLLOW_UP_PAYMENT_PROMISE -
DUNNING_REMINDER -
WITHDRAWAL_RECEIVED -
CHURN_PREVENTION -
PLANNED_INTERRUPTION -
PLANNED_INTERRUPTION_MEDICAL_DEPENDENCY -
MOVE_IN_MOVE_OUT_MANUAL_PROCESS -
MOVE_IN_CES_LIFE_SUPPORT_REQUIRED -
MOVE_IN_DEFAULT_PAYMENT_SCHEDULE_FAILED -
CANCEL_MOVE_OUT_UNABLE_TO_REINSTATE_FUTURE_AGREEMENTS -
COS_GAIN -
COS_LOSS -
MOVE_IN -
MOVE_OUT -
AMPERAGE_CHANGE -
CUSTOMER_DETAILS_CHANGE -
BILLING -
INDUSTRY_CUSTOMER_TRANSFER_DELAYED -
INDUSTRY_EXCEPTION_CHANGE_OF_SUPPLIER_REJECTED -
INDUSTRY_EXCEPTION_CHANGE_OF_SUPPLIER_OBJECTED -
INDUSTRY_EXCEPTION_CHANGE_OF_SUPPLIER_CONFLICTING_PERIOD -
INDUSTRY_EXCEPTION_CHANGE_REQUEST_OBJECTED -
INDUSTRY_EXCEPTION_CHANGE_REQUEST_REJECTED -
INDUSTRY_EXCEPTION_CHANGE_REQUEST_CANCELLED -
INDUSTRY_EXCEPTION_CHANGE_REQUEST_OBJECTION_MISSING_ACK -
INDUSTRY_EXCEPTION_CHANGE_REQUEST_WITHDRAWAL_REJECTED -
INDUSTRY_EXCEPTION_CHANGE_REQUEST_OBJECTION_REJECTED -
INDUSTRY_EXCEPTION_CHANGE_REQUEST_OBJECTION_WITHDRAWAL_REJECTED -
INDUSTRY_EXCEPTION_UNABLE_TO_PROCESS_ROLR -
INDUSTRY_EXCEPTION_CHANGE_OF_SUPPLIER_GAIN_COMPLETION_OVERDUE -
INDUSTRY_EXCEPTION_CHANGE_REQUEST_CANCELLATION_FAILED -
INDUSTRY_EXCEPTION_CHANGE_REQUEST_UNABLE_TO_WITHDRAW -
INDUSTRY_EXCEPTION_SITE_ACCESS_DETAILS_REQUEST_REJECTED -
INDUSTRY_EXCEPTION_SITE_ACCESS_DETAILS_NOTIFICATION_REJECTED -
INDUSTRY_EXCEPTION_SITE_ACCESS_DETAILS_NOTIFICATION_MISSING_BUSINESS_ACCEPTANCE -
INDUSTRY_MANUAL_CUSTOMER_DETAILS_NOTIFICATION_REQUIRED -
INDUSTRY_EXCEPTION_CUSTOMER_DETAILS_NOTIFICATION_MISSING_BUSINESS_ACCEPTANCE -
INDUSTRY_EXCEPTION_CUSTOMER_DETAILS_NOTIFICATION_MISSING_MANDATORY_FIELDS -
INDUSTRY_EXCEPTION_CUSTOMER_DETAILS_NOTIFICATION_INVALID_BILLING_ADDRESS -
INDUSTRY_EXCEPTION_CUSTOMER_DETAILS_REQUEST_SPECIAL_REASON -
INDUSTRY_EXCEPTION_CUSTOMER_DETAILS_REQUEST_REJECTED -
INDUSTRY_EXCEPTION_CUSTOMER_DETAILS_REQUEST_MISSING_BUSINESS_ACCEPTANCE -
INDUSTRY_EXCEPTION_CUSTOMER_DETAILS_NOTIFICATION_REJECTED -
INDUSTRY_EXCEPTION_LIFE_SUPPORT_MULTIPLE_ACCOUNTS_MATCHES -
INDUSTRY_EXCEPTION_LIFE_SUPPORT_MULTIPLE_LIFE_SUPPORT_CONTACT_MATCHES -
INDUSTRY_EXCEPTION_LIFE_SUPPORT_NOTIFICATION_FAILED_TO_SEND -
INDUSTRY_EXCEPTION_LIFE_SUPPORT_NOTIFICATION_UNKNOWN_CONTACT -
INDUSTRY_EXCEPTION_LIFE_SUPPORT_NOTIFICATION_INVALID_PHONE -
INDUSTRY_EXCEPTION_LIFE_SUPPORT_NOTIFICATION_INVALID_CONTACT_METHOD -
INDUSTRY_EXCEPTION_LIFE_SUPPORT_NOTIFICATION_RECEIVED_FROM_NON_REGISTRATION_OWNER -
INDUSTRY_EXCEPTION_LIFE_SUPPORT_NOTIFICATION_CONTAINS_UNEXPECTED_DATA -
INDUSTRY_EXCEPTION_LIFE_SUPPORT_REQUEST_REJECTED -
INDUSTRY_EXCEPTION_LIFE_SUPPORT_NOTIFICATION_REJECTED -
INDUSTRY_EXCEPTION_LIFE_SUPPORT_REQUEST_MISSING_BUSINESS_ACCEPTANCE -
INDUSTRY_EXCEPTION_LIFE_SUPPORT_NOTIFICATION_MISSING_BUSINESS_ACCEPTANCE -
INDUSTRY_EXCEPTION_LIFE_SUPPORT_REQUEST_MISSING_LIFE_SUPPORT_NOTIFICATION -
INDUSTRY_EXCEPTION_LIFE_SUPPORT_CONTACT_USER_REMOVED_FROM_ACCOUNT -
INDUSTRY_MANUAL_LIFE_SUPPORT_NOTIFICATION_REQUIRED -
INDUSTRY_VIC_DRO_MANUAL_LIFE_SUPPORT_EXTENSION_REQUEST -
INDUSTRY_EXCEPTION_FAILED_TO_CANCEL_DEENERGISATION_SERVICE_ORDER -
INDUSTRY_EXCEPTION_HOUSE_MOVE_ENROLMENT_SERVICE_ORDER_ALREADY_IN_PROGRESS -
INDUSTRY_EXCEPTION_HOUSE_MOVE_ENROLMENT_UNABLE_TO_COPY_LAST_METER_READING -
INDUSTRY_EXCEPTION_HOUSE_MOVE_ENROLMENT_CANNOT_CALCULATE_MOVE_IN_READING -
INDUSTRY_EXCEPTION_HOUSE_MOVE_OUT_CANNOT_CALCULATE_MOVE_OUT_READING -
INDUSTRY_EXCEPTION_METER_POINT_ENROLMENT_INCOMPLETE_COULD_NOT_SEND_SERVICE_ORDER -
INDUSTRY_EXCEPTION_UNABLE_TO_ENROL_METER_POINT_INCOMPLETE_COULD_NOT_SEND_CHANGE_REQUEST -
INDUSTRY_EXCEPTION_RELINKING_OCCURRED_DURING_SDR_SYNC -
INDUSTRY_SEND_LIFE_SUPPORT_DE_REGISTRATION_FORM -
INDUSTRY_LIFE_SUPPORT_MANUAL_BEST_ENDEAVOUR_REQUIRED -
INDUSTRY_LIFE_SUPPORT_REVIEW_DEREGISTRATION -
INDUSTRY_LIFE_SUPPORT_REVIEW_POST_DEREGISTRATION_COMMS -
INDUSTRY_LIFE_SUPPORT_REVIEW_POST_DEREGISTRATION -
INDUSTRY_LIFE_SUPPORT_CANCEL_DEREGISTRATION_FAILED -
INDUSTRY_LIFE_SUPPORT_REGISTRATION_FOLLOW_UP_REQUIRED -
INDUSTRY_LIFE_SUPPORT_REVIEW_AFTER_CANCELLED_MOVE_OUT_FOR_NEXT_ACCOUNT -
INDUSTRY_LIFE_SUPPORT_REVIEW_ATTEMPTED_CANCELLED_MOVE_OUT_FOR_NEXT_ACCOUNT -
INDUSTRY_UNABLE_TO_CREATE_RECORD -
INDUSTRY_CHANGE_OF_SUPPLIER_DOUBLE_GAIN -
INDUSTRY_METER_POINT_MISSING_CUSTOMER_CLASSIFICATION -
SERVICE_ORDER_ACKNOWLEDGEMENT_OVERDUE -
SERVICE_ORDER_INITIAL_RESPONSE_OVERDUE -
SERVICE_ORDER_NOT_COMPLETED -
SERVICE_ORDER_CANCELLATION_REQUEST_REJECTED -
SERVICE_ORDER_PARTIALLY_COMPLETED -
SERVICE_ORDER_UNABLE_TO_CHARGE -
SERVICE_ORDER_REQUEST_REJECTED -
SERVICE_ORDER_UNSOLICITED_RECEIVED -
SERVICE_ORDER_UNSOLICITED_RECEIVED_DEENERGISED_METER_POINT -
SERVICE_ORDER_FAILED -
SERVICE_ORDER_CANCELLATION_FAILED -
SERVICE_ORDER_OTHER_JOB_ENQUIRY_CODE -
SMARTFLEX_DEVICE_INTEGRATION_POSTPONED -
SPECIAL_READ_FAILED -
SPECIAL_READ_CANCELLATION_FAILED -
SPECIAL_READ_OUTSTANDING -
SPECIAL_READ_WITH_ESTIMATE_READ_RECEIVED -
NETWORK_TARIFF_ONE_WAY_NOTIFICATION -
METER_EXCHANGE_ONE_WAY_NOTIFICATION -
METER_FAULT_AND_ISSUE_ONE_WAY_NOTIFICATION_REJECTED -
NOTICE_OF_METERING_WORKS_ONE_WAY_NOTIFICATION -
COMMERCIAL_ENERGISATION_INTERVENTION_REQUIRED -
PPA_EXPORT_INTERVENTION_REQUIRED -
ACCOUNT_COOL_OFF -
PLANNED_INTERRUPTION_ONE_WAY_NOTIFICATION -
PLANNED_INTERRUPTION_ONE_WAY_NOTIFICATION_REJECTED -
PLANNED_INTERRUPTION_NOTIFICATION_SENT_TO_LIFE_SUPPORT_CUSTOMER -
FIELDWORKS_ALLOCATE_NMI_MARKET_PARTICIPANTS_NOT_SET -
FIELDWORKS_BULK_DEPLOYMENT_JOURNEY_AUTO_CANCELLED -
FIELDWORKS_METER_FAULT_JOURNEY_AUTO_CANCELLED -
FIELDWORKS_MULTIPLE_OPEN_JOURNEYS_FOR_METER_POINT -
FIELDWORKS_UPLOAD_ATTACHMENT_TO_JEMENA_PORTAL -
FIELDWORKS_OBTAIN_SUPPLY_ABOLISHMENT_APPROVAL -
FIELDWORKS_JOURNEY_CANCELLED_DUE_TO_LIFE_SUPPORT_REGISTRATION -
FIELDWORKS_MIRN_DISCOVERY_FAILED -
FIELDWORKS_SERVICE_ORDER_PARTIALLY_COMPLETED -
FIELDWORKS_SERVICE_ORDER_FAILED -
FIELDWORKS_PAYER_CONTACT_FAILED_VALIDATION -
COS_GAIN_REL_RETRIEVAL_FAILURE -
INDUSTRY_EXCEPTION_UNABLE_TO_ENROL_METER_POINT_INVALID_NMI_METER_STATUS -
FIELDWORKS_JOURNEY_ATTACHMENTS -
FIELDWORKS_SERVICE_ORDER_ATTACHMENTS -
FIELDWORKS_SERVICE_ORDER_COMPLETED -
FIELDWORKS_SERVICE_ORDER_UNABLE_TO_ACCESS_WITH_CUSTOMER_CONSULTATION -
FIELDWORKS_SERVICE_ORDER_UNABLE_TO_ACCESS_WITHOUT_CUSTOMER_CONSULTATION -
FIELDWORKS_MOVE_OUT_CANCELLED_WHILE_SUPPLY_ABOLISHMENT_IN_PROGRESS -
FIELDWORKS_SUPPLY_PERIOD_DOES_NOT_EXIST_FOR_METERPOINT -
FIELDWORKS_METERPOINT_IS_NOT_ACTIVE -
FIELDWORKS_EXPECTED_METER_POINT_NOT_CREATED -
FIELDWORKS_NEW_CONNECTION_DATA_NOT_VALID -
FIELDWORKS_NEW_CONNECTION_COMPLETION_REVIEW -
FIELDWORKS_EXPECTED_METER_READ_NOT_RECEIVED -
FIELDWORKS_EXPECTED_NTCS_NOT_RECEIVED -
FIELDWORKS_CONTACT_SO_RECIPIENT_TO_UPDATE_THE_SO_DETAILS -
FIELDWORKS_INVESTIGATE_WHETHER_JOURNEY_NEEDS_CONTINUATION -
FIELDWORKS_CHANGE_REQUEST_STEP_FAILED -
FIELDWORKS_CHANGE_REQUEST_STEP_ERRORED -
FIELDWORKS_SERVICE_ORDER_STEP_FAILED -
FIELDWORKS_SERVICE_ORDER_STEP_ERRORED -
FIELDWORKS_OBTAIN_CUSTOMER_APPROVAL_BEFORE_PROGRESSING -
FIELDWORKS_MANUALLY_COMPLETE_CUSTOMER_MOVE_IN -
FIELDWORKS_ACCOUNT_CREATED_WITH_NO_EMAIL_ADDRESS -
FIELDWORKS_MAINTAIN_REGISTER_BILLABLE_OVERRIDE_FOR_UNSOLICITED_METER_CHANGES -
AUS_EMBEDDED_WATER_READING_FAILURE -
AUS_EMBEDDED_ACQUISITION_MATRIX_ERROR -
AUS_VIC_SHAREDFUSE_NOTIFICATION -
AUS_INDUSTRY_CUSTOMER_OWN_READING_NOT_SENT -
JPN_READINGS_NOT_RECEIVED -
JPN_FINAL_READING_OUTSIDE_AGREEMENT -
JPN_CONFIRMATION_OF_RELOCATION -
JPN_BILLING_FIX_INVALID_CHARGE_DATA -
DUNNING_OUTBOUND_REMINDER_CALL -
DUNNING_BEST_ENDEAVOURS_CALL -
DUNNING_DISCONNECTION_OUTBOUND_REMINDER_CALL -
DUNNING_DISCONNECTION_DE_ENERGISATION_ASSESSMENT -
DUNNING_MANDATORY_NOTICE_EMAIL_FAILURE -
DUNNING_DISCONNECTION_MANDATORY_NOTICE_EMAIL_FAILURE -
DUNNING_VACANT_CONSUMPTION_DE_ENERGISATION_ASSESSMENT -
DUNNING_REMINDER_CALL -
DUNNING_REMINDER_DISCONNECTION_APPLICATION -
DUNNING_REMINDER_PAYMENT_MADE -
DUNNING_REMINDER_FUTURE_PAYMENT -
NON_ENERGY_PAYMENT_CALL_REMINDER -
PAYMENTS_FAILED_REPAYMENT -
PAYMENT_PLAN -
ACTIVATE_PAYMENT_CANCELLATION_STOPPED -
POST_HARDSHIP_CANCELLATION -
PAYMENT_PLAN_HARDSHIP_COMPLETION -
PAYMENT_PLAN_HARDSHIP_COMPLETION_WORKFLOW_CANCELLED -
HARDSHIP_GRADUATION_ASSESSMENT -
HARDSHIP_REMOVAL_ASSESSMENT -
AUS_CENTREPAY_EXCESSIVE_CREDIT -
PAYMENT_INSTRUCTION_FAILED -
PAYMENT_SCHEDULE_FAILED_TO_CREATE -
HARDSHIP_NO_PAYMENT_PLAN -
DISCONNECTION_MANDATORY_NOTICE_EMAIL_FAILURE -
DISCONNECTION_MANDATORY_NOTICE_SMS_FAILURE -
MARKET_SUPPLY_EXCEPTION_AGREEMENT_FAILED_TO_TERMINATE -
MARKET_SUPPLY_EXCEPTION_AGREEMENT_FAILED_TO_CREATE -
MARKET_SUPPLY_EXCEPTION_AGREEMENT_FAILED_TO_UPDATE -
MARKET_SUPPLY_EXCEPTION_MISSING_ACCOUNT_QUOTED_PRODUCT -
MARKET_SUPPLY_EXCEPTION_AGREEMENT_FAILED_TO_REVERSE_TERMINATION -
GAS_EXCEPTION_SITE_ACCESS_DETAILS_RECEIVED_FOR_NON_EXISTENT_METER -
GAS_EXCEPTION_CUSTOMER_DETAILS_NOTIFICATION_FAILED -
GAS_EXCEPTION_LIFE_SUPPORT_NOTIFICATION_FAILED -
GAS_EXCEPTION_SITE_ACCESS_DETAILS_NOTIFICATION_FAILED -
GAS_EXCEPTION_SITE_ADDRESS_DETAILS_NOTIFICATION_FAILED -
GAS_EXCEPTION_METER_DATA_VERIFY_REQUEST_FAILED -
GAS_EXCEPTION_METER_DATA_VERIFY_RESPONSE_OVERDUE -
GAS_EXCEPTION_METER_DATA_VERIFY_RESPONSE_NO_CHANGE_WITH_EXPLANATION -
GAS_EXCEPTION_METER_DATA_VERIFY_RESPONSE_WITHOUT_REVISED_READ -
GAS_NOTIFICATION_CHANGE_OF_SITE_ADDRESS -
INDUSTRY_EXCEPTION_NEXT_SCHEDULED_READ_DATE_TOO_FAR_IN_FUTURE -
GAS_EXCEPTION_CUSTOMER_TRANSFER_REJECTED -
GAS_MANUAL_SERVICE_ORDER_REQUIRED_FOR_ENROLMENT -
GAS_UNKNOWN_CUSTOMER_CLASSIFICATION_CODE_RECEIVED -
BILLING_AMENDED_METER_READ_BASIC -
BILLING_AMENDED_METER_READ_GAS -
BILLING_AMENDED_METER_READ_INTERVAL -
BILLING_AMENDED_METER_READ_PRE_MIGRATION -
BILLING_AMENDED_METER_READ_CES_ELEC_BASIC -
BILLING_AMENDED_METER_READ_CES_ELEC_INTERVAL -
BILLING_REGISTER_REPLACED_OR_REMOVED -
BILLING_CUSTOMER_SELF_READ_RECEIVED -
BILLING_MISSING_READ -
SA_CONCESSION_STATEMENT_CLOSED -
BILLING_QUOTED_NTC_DOES_NOT_ALIGN -
FINAL_BILLING_UNABLE_TO_BILL -
MANDATORY_COMMS_NOT_DELIVERED -
CONTRACT_COMMS_NOT_DELIVERED -
MOVE_IN_COMMS_NOT_DELIVERED -
SMART_METER_MODE_CHANGE_UNSUPPORTED -
HELD_STATEMENT -
HELD_BILLING_DOCUMENT -
AUTOMATED_BILLING_DISABLED -
ASSIGNED_TO_CREDIT_TEAM -
WORKFLOW_STEP_FAILED -
WORKFLOW_STEP_ERRORED -
WORKFLOW_CANCELLATION_FAILED -
COS_GAIN_MIGRATION_ECOES_METER_MISMATCH -
ACCOUNT_MIGRATION_SYNC_XOSERVE_METER_MISMATCH -
SMART_CHANGE_OF_TENANCY_IN_PROGRESS -
AGREEMENT_REVOKED -
UNSUPPORTED_PAYMENT_DAY -
EMBEDDED_NETWORK_EXCEPTION_PARENT_METER_POINT_LOST_OR_LOSING -
EMBEDDED_NETWORK_EXCEPTION_PARENT_METER_POINT_RECEIVED_LIFE_SUPPORT_NOTIFICATION -
EMBEDDED_NETWORK_EXCEPTION_PARENT_METER_POINT_RECEIVED_DANGEROUS_LIFE_SUPPORT_NOTIFICATION -
EMBEDDED_NETWORK_EXCEPTION_DISTRIBUTOR_OWNED_PARENT_LIFE_SUPPORT_RECORD -
EMBEDDED_NETWORK_ALL_CHILD_LIFE_SUPPORT_RECORDS_ARE_DEREGISTERED -
SCHEDULED_BILLING_ADDRESS_UPDATE -
SCHEDULED_OCCUPIER_PACK_SEND -
PROPERTY_ADDRESS_NEEDS_UPDATE -
FRA_ACTIVATION_PROCESS_INCEPTION_CHECKS -
FRA_ACTIVATION_PROCESS_SCHEDULE_SITEWORKS -
FRA_ACTIVATION_PROCESS_GAS_PROVIDER_CHANGE_REQUEST -
FRA_ACTIVATION_PROCESS_PRM_ELIGIBILITY -
FRA_ACTIVATION_PROCESS_AWAITING_SWITCH_READINGS -
FRA_ELEC_ACTIVATION_PROCESS_WRONG_SWITCH_READINGS_FOR_PROVIDER_CALENDAR_TEMPORAL_CLASSES -
FRA_ACTIVATION_PROCESS_COMMANDER_SOUSCRIPTION -
FRA_ACTIVATION_PROCESS_AWAITING_SWITCH_IN_CONFIRMATION -
FRA_TERMINATION_REQUEST_ERRORED -
FRA_TERMINATION_PROCESS_NEEDS_INTERVENTION -
FRA_ENERGY_CHEQUE_UNKNOWN -
COMMS_TO_BE_PRINTED -
FLOW_FILE_ERROR -
NEW_PSR_ADDED_TO_PREPAY_ACCOUNT -
PSR_IMPORT_COULD_NOT_IDENTIFY_ACCOUNT_USER -
MAIL_RETURNED -
MAIL_FAILED -
DUPLICATE_CARD_FINGERPRINTS -
WATER_METER_READING_ISSUE -
WATER_ACCOUNT_REVERSION -
DEU_SWICHTING_PROCESS_FAILED -
DEU_METER_READINGS -
DEU_MASTER_DATA_SYNCHRONISATION -
DEU_MASTER_DATA_UPDATE -
DEU_INBOUND_APERAK -
FAMILY_ISSUES_ADDED -
MIGRATION_TYPE -
FIELDWORKS_APPOINTMENTS_UNAVAILABLE -
COLLECTION_PROCESS_COMMS_FAILURE -
NZL_REGISTRY_REQUEST_REJECTED -
NZL_REGISTRY_REQUEST_SUPERSEDED -
NZL_SERVICE_ORDER_INCOMPLETED
The example data in the variables and responses below are autogenerated values designed to resemble real inputs. They do not represent actual customer data, and in some cases may require additional validation.
Example
"AD_HOC"