routingAttributes

Get routing attributes available for call routing configuration.

Arguments

category : String

Filter by category (LANGUAGE, OPERATIONS_GROUP, SKILL).

search : String

Filter by friendly name (case-insensitive).

Returns

[RoutingAttributeType]!

Possible Errors

Allowed Viewers

Customer

Partner User

Third party

Required Permissions

Can query calls

Query Complexity

Examples

The example data in the variables and responses below are autogenerated values designed to resemble real inputs. They do not represent actual customer data, and in some cases may require additional validation.

query RoutingAttributes(
  $category: String,
  $search: String
) {
  routingAttributes(
    category: $category,
    search: $search
  ) {
    category
    friendlyName
    isActive
    ref
    subcategory
  }
}

{
  "category": "edge-chair-get-anyone-something",
  "search": "hope-some-person-difference-movie"
}

{
  "data": {
    "routingAttributes": [
      {
        "category": "majority-worker-war-good-painting",
        "friendlyName": "step-social-north-commercial-morning",
        "isActive": true,
        "ref": "audience-pick-seem-what-space",
        "subcategory": "fear-late-a-production-score"
      }
    ]
  }
}