RoutingAttributeType
Fields
The category of the attribute (LANGUAGE, OPERATIONS_GROUP, SKILL).
Human-readable name for the attribute.
Whether this attribute is currently active and can be used for routing.
The reference string used to identify this attribute (e.g., SKILL.ENERGY, LANGUAGE.ENGLISH).
Optional subcategory (e.g., TEAM, LOCATION).
The example data in the variables and responses below are autogenerated values designed to resemble real inputs. They do not represent actual customer data, and in some cases may require additional validation.
Example
{
"category": "election-message-science-reality-item",
"friendlyName": "since-magazine-resource-man-will",
"isActive": true,
"ref": "respond-before-can-whom-director",
"subcategory": "ago-education-look-weight-human"
}