AppSessionOutcomeCategory

Values

• SUCCESS

  Success

• INTERESTED

  Interested

• QUOTED_NO_SWITCH

  Quoted No Switch

• QUOTED_NO_SALE

  Quoted No Sale

• PITCH_NO_QUOTE

  Pitch No Quote

• NO_PITCH

  No Pitch

• CALLBACK

  Callback

• UNSUCCESSFUL

  Unsuccessful

• DONT_CALL_AGAIN

  Dont Call Again

• PSR_REGISTERED

  Psr Registered

• SMART_METER_REGISTERED

  Smart Meter Registered

• CONSUMER_APP_DOWNLOAD

  Consumer App Download

• VULNERABILITY_PROJECT

  Vulnerability Project

• TRANSFERRED

  Transferred

• UNKNOWN

  Unknown

• OTHER

  Other

• SWITCHED

  Switched

• SWITCHED_BUSINESS

  Switched Business

• SWITCHED_CREDIT_CHECK_WAIVER

  Switched Credit Check Waiver

• SWITCHED_FIRST_CONTACT

  Switched First Contact

• SWITCHED_CALLBACK

  Switched Callback

• SWITCHED_SMART_PRODUCT

  Switched Smart Product

• QUOTED_NO_SALE_QUOTE_EMAILED

  Quoted No Sale Quote Emailed

• QUOTED_NO_SALE_PRICE

  Quoted No Sale Price

• QUOTED_NO_SALE_EXIT_FEES

  Quoted No Sale Exit Fees

• QUOTED_NO_SALE_NO_EMAIL

  Quoted No Sale No Email

• QUOTED_NO_SALE_ISSUE_BANK_DETAILS

  Quoted No Sale Issue Bank Details

• QUOTED_NO_SALE_ADVANCED_PAYMENT

  Quoted No Sale Advanced Payment

• QUOTED_NO_SALE_STANDING_CHARGE

  Quoted No Sale Standing Charge

• QUOTED_NO_SALE_PAPER_BILLS

  Quoted No Sale Paper Bills

• QUOTED_NO_SALE_MONTHLY_DD

  Quoted No Sale Monthly Dd

• QUOTED_NO_SALE_CREDIT_CHECK_ISSUE

  Quoted No Sale Credit Check Issue

• QUOTED_NO_SALE_WAIVER_WANTED

  Quoted No Sale Waiver Wanted

• QUOTED_NO_SALE_DEPOSIT

  Quoted No Sale Deposit

• QUOTED_NO_SALE_AUTOPAY

  Quoted No Sale Autopay

• QUOTED_NO_SALE_PREPAY

  Quoted No Sale Prepay

• QUOTED_NO_SALE_UNSURE_OF_CURRENT_CONTRACT

  Quoted No Sale Unsure Of Current Contract

• QUOTED_NO_SALE_OTHER

  Quoted No Sale Other

• NO_PITCH_SWITCHED_RECENTLY

  No Pitch Switched Recently

• NO_PITCH_VULNERABLE

  No Pitch Vulnerable

• NO_PITCH_NO_D2D

  No Pitch No D2D

• NO_PITCH_NOT_INTERESTED

  No Pitch Not Interested

• NO_PITCH_TPI_THIRD_PARTY

  No Pitch Tpi Third Party

• PITCH_NO_QUOTE_SWITCHED_RECENTLY

  Pitch No Quote Switched Recently

• PITCH_NO_QUOTE_PRICE

  Pitch No Quote Price

• PITCH_NO_QUOTE_IN_CONTRACT

  Pitch No Quote In Contract

• PITCH_NO_QUOTE_NO_EMAIL

  Pitch No Quote No Email

• PITCH_NO_QUOTE_NOT_INTERESTED

  Pitch No Quote Not Interested

• PITCH_NO_QUOTE_ADVANCED_PAYMENT

  Pitch No Quote Advanced Payment

• QUOTED_CALLBACK

  Quoted Callback

• CALLBACK_PITCHED

  Callback Pitched

• NO_ANSWER

  No Answer

• NOT_BILL_PAYER

  Not Bill Payer

• NOT_DECISION_MAKER

  Not Decision Maker

• BUSY

  Busy

• MULTIPLE_PROPERTIES

  Multiple Properties

• CALLBACK_COURTESY_CALL

  Callback Courtesy Call

• NO_COLD_CALLING

  No Cold Calling

• SHELTERED_HOUSING

  Sheltered Housing

• NO_FIXED_ADDRESS

  No Fixed Address

• OCCUPY_ACCOUNT

  Occupy Account

• OCCUPIER_NOT_BILL_PAYER

  Occupier Not Bill Payer

• OCCUPIER_NO_ANSWER

  Occupier No Answer

• OCCUPIER_REFUSED_TO_DISCUSS

  Occupier Refused To Discuss

• OCCUPIER_SUSPECTED_EMPTY_PROPERTY

  Occupier Suspected Empty Property

• METER_READING

  Meter Reading

• METER_READING_UNABLE_TO_TAKE_READING

  Meter Reading Unable To Take Reading

• METER_READING_NO_ANSWER

  Meter Reading No Answer

• ENERGY_HELP_VISIT_COMPLETED

  Energy Help Visit Completed

• ENERGY_HELP_VISIT_LEAFLET

  Energy Help Visit Leaflet

• EBSS_VOUCHER_CHECK_IN

  Ebss Voucher Check In

• WRONG_ADDRESS_SELECTED

  Wrong Address Selected

• PREPAYMENT_METER

  Prepayment Meter

• EXISTING_CUSTOMER

  Existing Customer

• LEAD_GENERATION

  Lead Generation

• LEAD_GENERATION_EV

  Lead Generation Ev

• LEAD_GENERATION_EJ

  Lead Generation Ej

• LEAD_GENERATION_EJ_LITE

  Lead Generation Ej Lite

• LEAD_GENERATION_BUSINESS

  Lead Generation Business

• LEAD_GENERATION_SOLAR

  Lead Generation Solar

• LEAD_GENERATION_HEAT_PUMP

  Lead Generation Heat Pump

• PROPERTY_INELIGIBLE

  Property Ineligible

• ELECTRIC_JUICE_SWITCH

  Electric Juice Switch

• ELECTRIC_JUICE_SWITCH_LITE

  Electric Juice Switch Lite

• ELECTRIC_JUICE_NOT_INTERESTED

  Electric Juice Not Interested

• PPM_REQUESTED

  Ppm Requested

• COT_PROVEN

  Cot Proven

• COT_NO_PROOF

  Cot No Proof

• COS

  Cos

• PAID_IN_FULL

  Paid In Full

• PAYMENT_PLAN

  Payment Plan

• PAID_PARTIAL

  Paid Partial

• PAID_REDUCED_SETTLEMENT

  Paid Reduced Settlement

• INSOLVENCY

  Insolvency

• EXHAUSTED_NO_CONTACT

  Exhausted No Contact

• EXHAUSTED_CONTACT

  Exhausted Contact

• UNABLE_TO_LOCATE

  Unable To Locate

• EMPTY

  Empty

• DEMOLISHED

  Demolished

• UNABLE_TO_TRACE

  Unable To Trace

• PRISON

  Prison

• VULNERABLE

  Vulnerable

• DECEASED

  Deceased

• WITHDRAWN

  Withdrawn

• QUERY

  Query