Arguments

input : CreateExternalMessageInput! required

Input variables needed for creating an external message.

Returns

CreateExternalMessage

Create an external message to record communications sent by external vendors. This allows you to import messages, such as emails, sent using other tools into Kraken.

Allowed Viewers

Customer Partner User Third party

Required Permissions

Can create external messages

Query Complexity

3

Examples

The example data in the variables and responses below are autogenerated values designed to resemble real inputs. They do not represent actual customer data, and in some cases may require additional validation.

Query

mutation CreateExternalMessage($input: CreateExternalMessageInput!) { createExternalMessage(input: $input) { externalMessage { ...ExternalMessageTypeFragment } } }

Variables

{ "input": CreateExternalMessageInput }

Response

{ "data": { "createExternalMessage": { "externalMessage": ExternalMessageType } } }