Input fields

accountNumber : String! required

The account number of the account the complaint is for.
brand : String! required

The brand associated with the complaint.
communicationSource : ComplaintSourceChoices! required

Source of the complaint.
preferredCommunicationMethod : CommunicationMethods

The preferred communication method.
Deprecation
The 'preferredCommunicationMethod' field is deprecated.

Use `preferredContactMethod` instead

- Marked as deprecated on 2026-02-04.
- Scheduled for removal on or after 2026-02-18.
preferredContactMethod : String

The complainant's preferred contact method.
status : String! required

The complaint status.
subtype : String

Complaint subtype.
summary : String

A summary of the complaint.
type : String! required

Complaint type.
The example data in the variables and responses below are autogenerated values designed to resemble real inputs. They do not represent actual customer data, and in some cases may require additional validation.

Example

{ "accountNumber": "A-33A4F840", "brand": "drug-something-increase-common-nature", "communicationSource": "TELEPHONE", "preferredContactMethod": "reflect-purpose-hear-keep-meet", "status": "sing-minute-hotel-majority-ahead", "subtype": "analysis-reflect-work-or-hour", "summary": "color-maybe-word-side-much", "type": "team-discussion-message-weight-official" }